Refund policy
Return & Refund Policy for The Good Blanks
Because our "Remember Nims" t-shirts are custom printed to order and a portion of all proceeds are immediately allocated to The Juniper Fund, we do not offer returns or exchanges for wrong sizes or buyer's remorse. Please review our sizing chart carefully before making a purchase.
Damaged or Defective Items We stand behind the quality of our apparel. If your item arrives damaged, defective, or with a printing error, we will gladly offer a free replacement or a refund.
To resolve a defective item issue:
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Please contact us at [Your Customer Service Email] within 7 days of receiving your order.
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Include your order number and clear photos of the defect or damage.
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We will review the issue and process a replacement or refund as quickly as possible.
Lost Packages If your package is lost in transit, please contact us within 7 days of the estimated delivery date so we can investigate the issue with the carrier and issue a replacement.
Incorrect Shipping Addresses We are not responsible for orders that are delayed, lost, or returned due to an incorrect shipping address provided at checkout. Please double-check your information before completing your order.