Shipping policy
Shipping Policy for The Good Blanks
Thank you for supporting the "Remember Nims" campaign. Because we operate as a print-on-demand brand to maximize our charitable contributions to The Juniper Fund, every item is custom-printed specifically for you once your order is placed.
Please review our production and shipping timelines below.
1. Production Time All of our apparel is made to order. Our standard production time is 2-4 business days before your item is handed over to the shipping carrier.
2. Shipping Times & Fulfillment We utilize a US-based fulfillment center in Los Angeles, California, for domestic orders to ensure faster delivery. Once your order has finished production, estimated shipping times are as follows:
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United States: 5-7 business days. (Total estimated delivery time: 7-11 business days).
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International: 10-25 business days, depending on the destination country and customs processing.
Note: Shipping times are estimates provided by our carriers and are not guaranteed. Production time is not included in the shipping time estimate.
3. Shipping Rates Shipping costs are calculated automatically at checkout based on the weight of your order and your shipping destination.
4. Address Accuracy & Order Changes Please ensure your shipping address and contact number are entered correctly at checkout.
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If your order has not yet shipped, we may be able to update your shipping address if you contact us immediately.
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Once an order has been shipped, the delivery address cannot be modified.
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We are not responsible for delivery failures, lost packages, or delays caused by an incorrect shipping address, invalid contact number, or missed calls from the courier. Customers will be responsible for any additional shipping costs required for reshipment due to inaccurate information.
5. Lost or Damaged Packages We want you to receive your order in perfect condition.
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Damaged Items: If your package arrives damaged, please contact us at [Your Support Email] within 7 days of receiving the package, including clear photos of the damage.
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Lost Packages: If your tracking information has not updated in an unusual amount of time, or the freight company loses your package, please contact us immediately so we can arrange a reshipment.
6. Unavoidable Delays While we strive to meet all delivery estimates, occasional delays may occur due to circumstances outside of our control, including national holidays, customs clearance delays, flight cancellations, or carrier strikes.
Contact Us If you have any questions regarding your order's tracking or shipping status, please contact our support team at thegoodblanks@gmail.com, and we will be happy to assist you.